fiver-tc

Terms and Conditions – Open Source Software Deployment Services 

   

 Thank you for choosing my service for deploying open-source applications such as osTicket, Nextcloud, etc. By placing an order, you agree to the following terms and conditions: 

 1. Service Scope 

 

 

 Deployment will be performed as per the selected package (e.g., Shared Hosting, Standalone VPS/Server, or Docker-based setup). 

 

 

 This service only covers installation and initial configuration of the selected application. 

 

 

 I am not responsible for application-level support, customizations, troubleshooting internal software bugs, or usage training post-deployment. 

 

 

 2. Prerequisites to Start the Order 

 To begin work and ensure a smooth and successful deployment, you must provide the following: 

 

 

 Root SSH access to the server or relevant hosting control panel access. 

 

 

 A valid domain name and either: 

 

 

 DNS already pointed to the server IP, or 

 

 

 Domain registrar access if DNS configuration is needed on your behalf. 

 

 

 

 

 If you have a custom or paid SSL certificate , please provide the necessary certificate files (CRT, KEY, and CA-Bundle if available). 

 

 

 The server must be fresh/clean , with no conflicting applications or services running unless discussed in advance. 

 

 

 If your hosting is shared (non-root), please confirm that it supports all required technologies (PHP, MySQL, etc.) for the requested application. 

 

 

 3. Delivery & Acceptance 

 

 

 Once deployment is complete, I will notify you for review. 

 

 

 You are responsible for checking and testing the deployment before marking the order as complete. 

 

 

 Post-completion support is not included unless explicitly purchased as an add-on or agreed upon in the gig extras. 

 

 

 4. Responsibility Disclaimer 

 

 

 I am not liable for: 

 

 

 Issues related to your hosting provider. 

 

 

 Application updates or third-party plugin/module issues. 

 

 

 Data loss due to your hosting environment or mismanagement after delivery. 

 

 

 

 

 Security and backup setups are not included unless specifically requested and included in the order. 

 

 

 5. Communication & Order Delays 

 

 

 Orders may be delayed or cancelled if prerequisites are not provided within a reasonable time (e.g., 48 hours). 

 

 

 Incomplete or incorrect information may result in additional charges or cancellation depending on the complexity involved. 

 

 

 6. Additional Services 

 

 

 Any service beyond the defined gig (e.g., application tuning, advanced security hardening, or customization) may incur extra charges.